Privacy Policy

Information We Collect

When you book a Clean Truck Check inspection or contact us, we collect:

Contact Information

• Your name
• Email address
• Phone number
• Business name (if applicable)

Fleet Information

• Number of vehicles requiring testing
• Vehicle types and model years
• Preferred inspection location and schedule
• VIN numbers (for CARB compliance reporting)

Technical Information

• IP address
• Browser type
• Pages visited on our website
• Time and date of visits

We collect this information when you:

• Submit a booking request
• Fill out our contact form
• Call or text our business line
• Browse our website

How We Use Your Information

We use your information to:

• Schedule and perform Clean Truck Check inspections at your location
• Communicate with you about appointments, results, and follow-ups
• Submit required test results to the California Air Resources Board (CARB)
• Send appointment reminders and compliance notifications
• Improve our website and services
• Respond to your questions and requests

We do not use your information for marketing purposes unless you specifically opt in to receive updates from us.

How We Share Information

We share your information only in these limited circumstances:

CARB Compliance Reporting

As a CARB-credentialed tester, we are required to submit Clean Truck Check test results to the California Air Resources Board. This includes vehicle identification numbers (VINs) and test results.

Service Providers

We use trusted service providers to operate our business:

• Supabase (secure database hosting)
• Vercel (website hosting)

These providers are contractually bound to protect your information and use it only for providing services to us.

Legal Requirements

We may disclose information if required by law, court order, or government regulation.

Data Security

We protect your personal information using:

• Encrypted data transmission (HTTPS/SSL)
• Secure cloud database storage with access controls
• Limited employee access to personal information
• Regular security reviews of our systems

While we take reasonable measures to protect your information, no internet transmission is completely secure. We cannot guarantee absolute security of data transmitted to our website.

Your California Privacy Rights

If you are a California resident, you have specific rights under the CCPA:

Right to Know

You can request that we tell you:

• What personal information we have collected about you
• The categories of sources from which we collected it
• Our business purpose for collecting it
• The categories of third parties with whom we share it

Right to Delete

You can request that we delete the personal information we have collected from you. We will honor this request unless we need to retain certain information for legal or business purposes (such as CARB compliance records).

Right to Opt-Out of Sale

We do not sell personal information, so there is no need to opt out. However, you can contact us at any time to confirm this.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

How to Exercise Your Rights

To make a request, contact us at:

• Email: hello@ctcmobileservices.com
• Phone: (626) 503-5140

We will respond to verified requests within 45 days.

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Understand how visitors use our site
• Remember your preferences
• Improve website performance

Types of Cookies We Use

Essential Cookies: Required for the website to function properly.

Analytics Cookies: Help us understand how visitors interact with our site. We use this data to improve our services.

Your Choices

Most browsers allow you to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not function properly.

Do Not Track

We honor Do Not Track browser signals. When we detect a Do Not Track signal, we limit data collection to essential website operations only.

Third-Party Services

Our website uses these third-party services:

Supabase

We use Supabase to securely store booking information and customer data. Supabase maintains industry-standard security practices.

Vercel

Our website is hosted on Vercel. Vercel may collect technical information such as IP addresses for security and performance purposes.

We do not control how these third parties use information. We encourage you to review their privacy policies.

Children's Privacy

Our services are intended for businesses and commercial vehicle operators. We do not knowingly collect personal information from children under 16 years of age.

If you believe we have inadvertently collected information from a child, please contact us immediately at hello@ctcmobileservices.com. We will promptly delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• For significant changes, we will notify you by email or prominent notice on our website
• Your continued use of our services after changes are posted constitutes acceptance of the updated policy

We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy or want to exercise your California privacy rights, contact us: